Terms of Use

Last updated on January 15, 2025

Acceptance of Terms

These Terms of Use (the “Terms”) are a binding legal agreement between you and Trices Restaurant (“Trices Restaurant”, “we”, “us”, or “our”). By using our website, placing orders, or visiting our restaurant, you agree to be bound by these Terms.

Our Services

Trices Restaurant is a West African cuisine restaurant offering:

  • Dine-in services at our restaurant location
  • Online food ordering and delivery
  • Catering services for events
  • Private event hosting
  • Takeout orders

Orders and Payment

Online Orders:

  • All orders are subject to availability and acceptance
  • Prices are subject to change without notice
  • Payment is due at the time of order placement
  • We accept major credit cards and digital payment methods

Delivery:

  • Delivery areas and fees are specified during checkout
  • Delivery times are estimates and may vary
  • Orders may be cancelled if delivery address is outside our service area

Catering:

  • Catering orders require advance notice (typically 24-48 hours)
  • A deposit may be required for large catering orders
  • Final headcount must be confirmed 24 hours prior to event

Cancellation and Refund Policy

  • Online orders can be cancelled within 5 minutes of placement
  • Refunds for cancelled orders will be processed within 3-5 business days
  • No refunds for orders that have begun preparation
  • Catering cancellations must be made at least 24 hours in advance

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please read our Privacy Policy to understand how we collect and use your information.

Intellectual Property

The website content, menu descriptions, recipes, logos, and branding are owned by Trices Restaurant and protected by copyright laws.

Food Allergies and Dietary Restrictions

Important Notice:

  • Please inform us of any food allergies or dietary restrictions when ordering
  • While we take precautions, we cannot guarantee that cross-contamination will not occur
  • Customers with severe allergies dine at their own risk
  • We are not liable for allergic reactions

Age Requirements

  • You must be 18 years or older to place orders online
  • Minors are welcome in our restaurant when accompanied by adults
  • We reserve the right to check ID for age verification

Prohibited Uses

You may not:

  • Use our website for any unlawful purposes
  • Attempt to disrupt our website or services
  • Post false reviews or impersonate others
  • Use automated systems to place orders
  • Violate any local, state, or federal laws

Limitation of Liability

Trices Restaurant shall not be liable for:

  • Food spoilage due to delivery delays beyond our control
  • Allergic reactions (customers dine at their own risk)
  • Technical issues preventing order placement
  • Acts of nature, labor disputes, or other circumstances beyond our control

Contact Information

For questions about these Terms of Use or our services:

Trices Restaurant
Email: contact@tricescafeandlounge.com

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately upon posting.